[ Services ]

ONLINE AND IN-STORE SERVICES

LIVY Customer Service is available Monday to Friday from 10am to 7pm and Saturday from 10am to 1pm. Our advisors will be happy to assist you and provide a personalized experience.

CONTACT US

  • Call us

    Our advisors will be happy to answer your questions. Contact our Customer Service at:

    +33 1 89 74 46 79

  • Instant messaging

    Would you like to contact us via instant messaging? Our advisors will be happy to assist you.

    Contact us on WhatsApp

  • Write to us

    Need personalized advice? Instant messaging opens as soon as an advisor is available.

    bonjour@li-vy.com

LIVY Customer Service is available Monday to Friday from 10am to 8pm and Saturday and Sunday from 11am to 7pm. Our advisors will be happy to assist you and provide a personalized experience.

IN-STORE SERVICES

  • 01.

    Click & Collect

    If you see an item you like on li-vy.com, our customer service representatives will set it aside at the nearest store for you to come and try on.

  • 02.

    Order collection

    Arrange for your LIVY parcel to be delivered to the store closest to you, so that you can pick it up at your convenience.

  • 03.

    Exchanges and Returns

    Easily exchange or return an item in store by consulting the store locator to find out where this service is available, only in the country of purchase.

LIVY Customer Service is available Monday to Friday from 10am to 8pm and Saturday and Sunday from 11am to 7pm. Our advisors will be happy to assist you and provide a personalized experience.

Reserve your special moment

  • Appointment

    If you see an item you like on li-vy.com, our customer service representatives will set it aside at the nearest store for you to come and try on.

    Make an Appointment

  • Shops

    Order collection

    Arrange for your LIVY parcel to be delivered to the store closest to you, so that you can pick it up at your convenience.

    Locate a store